Shipping policy
Order Processing Time
At Slab Depot, we understand the excitement of receiving your new items! That’s why we are committed to processing and shipping your orders within 24 hours of purchase. Please note that this excludes weekends and holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to best suit your needs:
- Standard Shipping: Estimated delivery time is 1-2 business days.
Please note that delivery times are estimates and may vary depending on your location and carrier availability.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Slab Depot is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Slab Depot is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to all European countries. Please be aware that international shipping may take longer due to customs processing times in different countries.
Returns & Exchanges
Our return policy can be found return policy. If you have any questions regarding shipping or your order, please contact our customer service team at info@slabdepot.eu.
Contact Us
For any questions or concerns regarding your order, feel free to reach out to us at:
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Email: info@slabdepot.eu
Thank you for choosing Slab Depot. We appreciate your business and are here to ensure your satisfaction!